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Counseling

In response to the coronavirus pandemic, access to ESS services has been modified. Updated hours and how to make an appointment are current below. Please visit the ESS COVID-19 page for all other updates.

Counseling and Psychological Services (CAPS) has a satellite office in 241 Bechtel Engineering Center. Licensed psychologists Dr. Shuangmei (Christine) Zhou, Dr. Geneé Jackson, and Dr. Yi Du from University Health Services provide free and confidential consultations to students related to any personal, professional, or academic concerns. You do not need health insurance to see a CAPS counselor.

Due to the impact of COVID-19, 241 Bechtel Engineering Counseling Satellite Office is offering virtual appointments via confidential zoom and phone now! Students can access the services by utilizing one of the following drop-in hours via phone and leave a voice message for the therapist to call back. Please clearly spell out your name and your phone number. When the therapist returns your call, it is likely that it will come from a private number so make sure to answer the call. We will discuss ways to set up a confidential zoom or phone appointment for follow-up or connect you with local resources. Virtual appointments are free for all engineering students. There is no need to have SHIP in order to access services. For graduating seniors, you will still be able to access services until July of 2020.

Virtual drop-in hours:

  • Tuesdays 2–4 p.m.: Call (510) 643-7850 and leave a message for Dr. Christine Zhou
  • Wednesdays 10 a.m.–noon: Call (510) 664-9124 and leave a message for Dr. Genee Jackson
  • Thursdays 10 a.m.-noon: Call (510) 642-6722 and leave a message for Dr. Yi Du

For students with urgent mental health needs, please call Counseling and Psychological Services at the Tang Center (510) 642-9494, 10 a.m.–4 p.m., Monday-Friday. You will be able to speak to an on-call counselor on the same day. For after-hours crisis support, please call (855) 817-5667.

Meet our psychologists:

Yi DuYi Du, PhD
Licensed Psychologist
Additional language: Mandarin

Genee JacksonGeneé Jackson, PhD, BHC
Licensed Psychologist

Christine ZhouChristine Zhou, PhD
Licensed Psychologist
Additional language: Mandarin

For emergency services, please go to Counseling and Psychological Services (CAPS) on the 3rd floor of the Tang Center, 2222 Bancroft Way. Walk-in hours are Monday-Friday, 10 a.m.–5:30 p.m.

Our psychologists can help you make progress with any number of issues, including;

  • stress and anxiety
  • depressed moods and low self-esteem
  • procrastination, time management, and academic challenges
  • family conflicts and pressures
  • relationship, break-up, and intimacy issues
  • challenges faced by ethnic minority students, first-generation college students, and/or undocumented students
  • struggles in the “coming out” process or LGBTQI+ students
  • alcohol and drug abuse
  • transition, grief, and loss
  • career development and decision-making