99.999% reliable? Don’t hold your breath
01/08/11 The New York Times — AT&T's dial tone was engineered so that 99.999 percent of the time, you could successfully make a phone call. Can we realistically expect that such availability will ever come to Internet services? "Google doesn't have the luxury of scheduled downtime for maintenance," says Armando Fox, an adjunct associate professor in the College of Engineering at UC Berkeley. Nor can it take down the service, he says, to install upgrades. "It is not uncommon for a place like Google to push out a major release every week," he said, adding that such frequency is "unprecedented" for the software industry.