Registration troubleshooting

Scheduling Tips

  • You may find that the class times you have chosen might not be available by the time you enroll, so be sure to check if the lectures/labs/discussions you want are full before your enrollment period and adjust your schedule accordingly.
  • While many classes do have a waitlist, there is not a guarantee you will get in to the class from the waitlist. Be prepared to enroll in a time that might be your second or third choice--such as an 8:00 am lecture or late afternoon lab.
  • While the scheduling system may allow you to enroll in a time conflict, in general you should avoid schedules with time conflicts.  Some classes use lab or discussion times for midterm exams. Conflicting lecture times means you will likely have conflicting final exam times. Instructors are not required to make alternate exam arrangements for a scheduling time conflicts. Also, check the final exam schedule to make sure you will not have a conflict. You can find the final exam times for you intended classes here.

CalCentral problems

  • If you experience issues enrolling in a course, you can contact Cal Student Central by calling (510) 664-9181. Be sure to watch the Schedule Planner and videos below first. These videos explain the #1 reason students don't get into courses: enrollment restrictions or reserve caps. 
  • If you are having technical issues with access to CalCentral, you should submit a help request by emailing, explaining your issues as clearly as possible and noting any error messages you may have received. While your ESS Adviser can also try to troubleshoot, your best bet is to submit a ticket.

Error Messages

If you receive an error message  when you try to enroll it will likely be for the following reasons:

  1. We have found that most  error messages occur because students try to enroll in a class in which they do not meet the course restrictions or reserve caps.   As explained in our Schedule Planner video (see link to video below)  you can search for course restrictions/seat reservations for each of your classes in your Schedule Planner.  We recommend you check your courses to make sure you are eligible to enroll in the course.  Although many courses do not reserve seats, it is a good idea to check all of your courses prior to your registration date.  If you do not meet the reserve caps you can try to wait-list.
  2. You tried to enroll in more than 17.5 units. 
  3. The class is full. Remember to check the "add to the waitlist" option when you add courses to your shopping cart.

Should I swap or wait-list?  What is the difference?

  • Swapping allows you to hold a spot in two classes at once. The class that you are swapping  does not count towards your 17.5 unit enrollment maximum.  Just be sure to enroll in all your courses first and then process the swap.   For instance you may really want to get into Musics 26AC but the class is full, although there is still space on the waitlist. You have Anthro 2AC as a back-up and it still has open seats. You can enroll in Anthro 2AC (and enroll in all your other courses) and then do a swap with Music 26AC.   If a space opens up in Music 26AC  the enrollment system will automatically add you into the swap class  and drop you from Anthro 2AC. Please note it is your responsibility to check your enrollments on your My Academics page as you will not be notified that the swap has occurred. 
  • Wait-listing works best if that is the class you need and you don't really have back-up options. For instance Math 53, lecture 1 is the only Math course that works with your schedule. Then you should wait-list if you can. We recommend trying to find the discussion section with the shortest waitlist as you are moved off of the waitlist and into the class if space opens in your discussion section. 
  • You can not swap the same course. For instance you want to enroll Math 53, lecture 1, but  the class is full, but you can get on the waitlist.  Math 53, lecture 2 still has open seats.  In this case, the system won't let you enroll in Math 53, lecture 2 and then try to swap with lecture 1. 
  • The Enrollment and Adjustment video shows you the basics on how to do a swap.

Helpful Videos

For all students:

  1. Schedule Planner
  2. How to use
  3. Enrollment and Adjustment

For freshmen:

  1. Frosh guide to H/SS
  2. Choosing an awesome R&C course

For transfers:

  1. Transfer guide to H/SS

Department Specific Enrollment Information

Math: Please check the following math department websites for information on course enrollment:

Chemistry: Check the department's Chemistry Course Enrollment Information page for very helpful advice on enrolling in lower division chemistry courses including Chem 1A/1AL and 3A/3AL.

EECS: Please check the EECS Department website for course enrollment information for CS or EE courses.